Frequently asked question
Our currency selector in the website only for display purposes only. All payment will be processed in USD.
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Our products sell fast and we do have boutique store in Bali. Although this does not happen often, we will contact you to arrange a refund or replacement item if this should happen.
All orders are subject to Banks credit cards’ and authorization charge.
You can track your order by logging to your account in our website. For shipping tracking, please refer to Tracking page we've sent to your email.
Unfortunately at this time, our online store does not facilitate exchanging of products. We advise you to place an order for the correct item you would like and follow our returns process to return the unwanted item/s back to us.