Frequently asked question
1
Do you accept other currency?
Our currency selector in the website only for display purposes only. All payment will be processed in USD.
2
Why Lorem ipsum dolor sit amet ?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ac pretium metus. Curabitur velit sem, egestas sit amet dolor nec, tristique vulputate enim. Etiam a lorem libero. In egestas ultricies convallis. Sed iaculis arcu id justo dapibus pharetra. Maecenas et aliquam eros, sit amet volutpat nisi. Duis feugiat mattis maximus. Nulla sollicitudin lorem vitae neque ultricies efficitur. Sed pulvinar tellus enim, non tincidunt nisl imperdiet quis. Maecenas maximus lorem eu justo tincidunt mollis
3
My order was confirmed but I have been contacted that an item is out of stock. Why is this?
Our products sell fast and we do have boutique store in Bali. Although this does not happen often, we will contact you to arrange a refund or replacement item if this should happen.
4
Why there is extra charge on my Credit Card?
All orders are subject to Banks credit cards’ and authorization charge.
5
How do I track my order?
You can track your order by logging to your account in our website. For shipping tracking, please refer to Tracking page we've sent to your email.
6
Can I exchange my order?
Unfortunately at this time, our online store does not facilitate exchanging of products. We advise you to place an order for the correct item you would like and follow our returns process to return the unwanted item/s back to us.