Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Milk & Roses Boutique’s Website, located at milkandrosesboutique.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use milkandrosesboutique.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Indonesia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


Subject to any rights You have under any consumer protection law or any other Laws that cannot be excluded, we will not be liable to You or any third party for any loss, damage, cost, expense or injury (including indirect or consequential loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to Your reputation) in contract, tort (including negligence), under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with any transaction (actual or contemplated) undertaken or attempted to be undertaken through our Website.

Subject to any rights You have under any consumer protection law or any other Laws that cannot be excluded, we excludes, all implied terms and warranties whether statutory or otherwise, relating to our website or the subject matter of these Terms and Conditions. You may be entitled to certain rights under consumer protection law or other Laws that cannot be excluded, including any statutory guarantees that are provided under competition and consumer legislation, including, as applicable, the Competition and Consumer Act 2010 (Cth)

Our liability to You for loss or damage of any kind arising out of these Terms and Conditions will be reduced or limited to the extent (if any) that You cause or contribute to the loss or damage.


We reserve the right at all times to make changes to these Terms and Conditions. Any variations to these Terms and Conditions will take effect from posting on the Website. The Terms and Conditions which apply at the time of Order are those that govern Your relationship with Us with respect to that Order.

Any provision of these Terms and Conditions that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of these Terms and Conditions nor affect the validity or enforceability of that provision in any other jurisdiction.

A failure or delay by Us to exercise a power or right under these Terms and Conditions does not constitute as a waiver of that power or right, and the exercise of a power or right by Us does not prelude its future exercise or the exercise of any power or right.


To use some of the services or features made available to You on this Site You will need to register. When You register You are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of Your registration information change, please notify Us immediately. We may also change registration requirements from time to time. Please refer to our Privacy Policy for information about how we use Your data.


In order to make purchases on the Site You will be required to provide Your personal details. In particular, You must provide Your real name, phone number, e-mail address and other requested information as indicated. Furthermore, You will be required to provide payment details that You represent and warrant are both valid and correct and You confirm that You are the person referred to in the Billing information provided. The Site is available only to individuals and others who meet the terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to us. By making an offer to purchase merchandise You expressly authorise Us to perform credit checks. Furthermore, You agree that we may use Personal information provided by You in order to conduct appropriate anti-fraud checks. Personal Information that You provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.


All orders are subject to acceptance and availability, and items in Your shopping basket are not reserved and may be purchased by other customers.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of Your order, nor does it constitute confirmation of our offer to sell. Unless You cancel Your order, acceptance of Your order and completion of the contract between You and Us will be completed when we email You to confirm the goods have been dispatched. We reserve the right at any time after receipt of Your order to accept or decline Your order for any reason. We may require additional verifications or information before accepting any order. We reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address. We provide goods only as a reseller to end user customers and do not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Us.

We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact You using the details provided. All received monies will be refunded using the method received.

Pricing Policy

Prices shown on the Site https://milkandrosesboutique.com/ are in United States Dollars (“USD”), Australian Dollar (“AUD) and are inclusive of local and federal taxes.

You will be charged in any currency You select regardless of the Estimated Price where You have chosen to display an alternate currency. If You are a customer whose credit/debit card is not denominated, the final price will be calculated in accordance with the applicable exchange rate on the day Your card issuer processes the transaction. We are not liable for any difference between the Estimated Price quoted on the site and the actual Price charged to You for the Goods as determined by the conversion rate used by Your credit card provider or Paypal. Prices are subject to change without notice.


We offer products for sale that are in stock and available for dispatch from our distribution centre. We endeavour to only display products on our site that are available to purchase. Occasionally, if items are very popular they will sell out very quickly. In this case, You will be contacted within 48 business hours if we are unable to fill Your order and a full refund will be processed.


Once we receive your order, it will take 4-7 working days to process it. For International shipping you will receive your merchandise within 4-7 business days after your order is processed. Orders are made in Bali (Indonesia) and shipped from Bali.

Please see – Shipping Policy


We cannot be held responsible for an incorrect address being entered on Your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after Your order is finalized, please contact Customer Service immediately. We will attempt to update any incorrect order details, however due to the fast processing within our distribution centre, some orders cannot be adjusted. Therefore, You should carefully check that Your Order is accurate before You submit it to us.

Taxes & Duties

Milk & Roses takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your local government.

All taxes and duties differ between countries and states and therefore we are unable to provide estimated costs before delivery. These costs are made at the discretion of your local postal service and are out of our control.

While we will endeavour to inform all our customers regarding relevant import restrictions that we are aware of. Understanding such restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver.

For further information, we advise you to contact your local customs office.

Shipping fees and taxes will not be refunded for packages that are refused due to tax and customs duties.


If notified before goods have been dispatched, we can accommodate order cancellations. If items have been shipped, we reserve the right to refuse order cancellation.


Goods are faulty if they are received damaged or where a manufacturing fault occurs. Items that are damaged because of normal wear and tear are not considered to be faulty.

If You would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, You are entitled to a full refund. 

We have made every effort to display as accurately as possible the colours of our products that appear on site. However, as computer monitors vary, we cannot guarantee that Your monitor’s display of any colour will be completely accurate.


Please see – Returns Policy

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to a technical/typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and Your credit card charged. If Your credit card has already been charged for the purchase and Your order is cancelled, we shall immediately issue a credit to Your credit card account in the amount of the charge.