Question What forms of payment do you accept Online?
AnswerWe accept PayPal and Transfer from Indonesia.
We use PayPal for international purchase.
Question Do you accept other currency?
AnswerYes we do! We accept USD, AUD, EUR, and CAD. You can pay in selected currency using PayPal. For the rates, we are using automatic live rates and AUD as based currency.
Question My order was confirmed but I have been contacted that an item is out of stock. Why is this?
AnswerOur products sell fast and we do have boutique store in Bali. Although this does not happen often, we will contact you to arrange a refund or replacement item if this should happen.
Question Why there is extra charge on my Credit Card?
AnswerAll orders are subject to PayPal and Banks credit cards’ and authorization charge.
Question How do I track my order?
AnswerYou can track your order by logging to your account in our website. For shipping tracking, please refer to UPS Tracking page.
Question Can I exchange my order?
AnswerUnfortunately at this time, our online store does not facilitate exchanging of products. We advise you to place an order for the correct item you would like and follow our returns process to return the unwanted item/s back to us.
Question How do I return a product?
Question Where is your store location?
AnswerWe are based in Bali and you can come visit our Boutique.
Right now, we do not accept in store pick up or returns in store.